FAQ

Frequently Asked Question

Find answers to all your queries in our Frequently Asked Questions section at Unlimited Solutions, where we provide clear insights into our services and support.

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you on the best way to secure your computer.

Managed IT services are comprehensive solutions provided by an external organization to handle a company's IT needs. This includes monitoring, managing, and resolving IT issues within a business

Cloud backup is the process of storing a copy of your digital data on remote servers operated by a third-party cloud service provider.

For Remote Support: Our remote support team is available 24/7, ensuring a rapid response time of within 30 minutes for most issues. We strive to resolve problems efficiently to minimize downtime and keep your business running smoothly. For On-Premise Support: For on-premise support, our response time depends on your location and service level agreement (SLA). Typically, we dispatch a technician within 2 to 4 hours for urgent issues, ensuring prompt resolution and minimal disruption to your operations.

A Managed Services Contract typically lasts between 1-3 years. However, the exact length can vary depending on the complexity of the services provided, the size of the client's IT infrastructure, and the specific agreement between the client and the Managed Services Provider (MSP)

Gather necessary information about the situation, and be prepared to clearly explain the problem and your location to the support personnel.

The cost of managed IT services vary widely depending on the level of service, company's size, and the specific services included etc, reach out for further scoping to determine the cost involved.

We can collaborate with your team to support, provide additional expertise, specialized support, and scalable solutions to enhance your IT infrastructure.

Consider factors such as your printing volume, budget, and specific requirements. If you need to print a large number of documents regularly, a laser printer might be a better choice. For occasional printing and versatility, an inkjet printer or an all-in-one printer that combines printing, scanning, and copying functionalities could be ideal.

We supports a wide range of systems, including Windows, macOS, Linux, cloud platforms, networking equipment, servers, cybersecurity solutions, and enterprise applications.

Securing online accounts is crucial to prevent unauthorized access and protect sensitive information. Follow these steps to reinforce your account security: a) Use strong and unique passwords for each account, combining uppercase and lowercase letters, numbers, and symbols. b) Enable two-factor authentication (2FA) whenever possible.

Yes, you can manually check if an email is spam by following these steps: - Examine the sender's email address: Hover over the sender's name to view the full email address. If it looks suspicious or unfamiliar, exercise caution. - Analyze the email content: Look for any red flags mentioned earlier, such as poor grammar, urgent requests, or suspicious attachments/links. - Verify the legitimacy of the sender: If the email claims to be from a known organization, independently verify the sender's identity by contacting them directly through official channels.
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